For New Members
- What's the difference between joining and donating?
- How much does membership cost?
- What benefits do members receive?
For Current Members
- I’m a member, but I don’t see the member price for events or any membership information in my user account. Why not?
- Why does my user account look different now that I’ve renewed my membership?
- How do I change my annual membership to a monthly membership?
- What if I buy a monthly membership before my annual membership expires?
- When do monthly payments take place?
- When will I receive acknowledgment of my monthly payments for tax purposes?
- Can I change the amount or payment method for my membership?
- What if I need to cancel my monthly payments?
- Do gift memberships come with all the same benefits?
- How do I buy a gift membership?
- I want my gift membership to be a surprise - do you email the recipient immediately?
- Can I give a gift membership with monthly payments?
- Can I gift a membership to an organization?
For New Members
What's the difference between joining and donating?
We have always been a member-based organization, and membership provides the foundation for our preservation efforts. Membership comes with benefits, such as event presales and discounts.
How much does membership cost?
Annual membership starts at $40, and monthly membership starts at $5 per month.
What benefits do members receive?
Members are entitled to discounts and presales on events throughout the year. Members save on our weekly walking tours, and can access members-only presales on popular events, including our annual Last Remaining Seats series! See a full list of membership benefits >
For Current Members
I’m a member, but I don’t see the member price for events or any membership information in my user account. Why not?
Your membership record needs to be connected to your website user account. They might be under two different email addresses. Please call us during business hours (9-5, M-F) at (213) 623-2489 and we’ll be happy to help.
Why does my user account look different now that I’ve renewed my membership?
We launched a new membership system in March 2016 that provides great new services such as automatic renewal and email renewal notices. You’ll also see a new My Membership tab of your user account where you can renew your membership and/or manage your membership preferences.
How do I change my annual membership to a monthly membership?
When it’s time to renew your membership, simply sign into your account, click My Membership, then Renew Your Membership. Choose Monthly as the payment type, then complete the form and checkout. If you don't see your membership info in your account, contact us to connect your account to your membership record (213-623-2489, email@example.com).
What if I buy a monthly membership before my annual membership expires?
Your first monthly payment will take place immediately, but your monthly membership will be considered "pending" until the day your annual membership expires. On that date, your monthly membership will go into effect. Your second monthly payment won’t take place until two months after your monthly membership begins.
When do monthly payments take place?
Your first monthly payment takes place immediately. You can choose when your subsequent payments take place by selecting the day of the month on the membership form. The default date is the 15th of each month.
When will I receive acknowledgment of my monthly payments for tax purposes?
Each monthly payment will appear on your credit-card or bank statement. Early next year (January or February), we will send you a summary of all monthly payments made in the previous calendar year.
Can I change the amount or payment method for my membership?
Absolutely! You can change your monthly payment amount by logging into your user account and clicking the My Membership tab. You can update or change your payment information in the Stored Cards tab of your user account.
What if I need to cancel my monthly payments?
We hate to see you go, but you can cancel your monthly membership payments by contacting us at firstname.lastname@example.org or (213) 623-2489.
How do I buy a membership for more than one person in my household?
Simply create a user account for yourself and add the name of your additional household member in the relevant field on the membership form. You can add another household member to any membership except the $40 annual Individual level.
Your fellow household member can create his/her own user account (for email subscriptions and online transactions), and s/he will be connected to your membership if you add his/her name and email address to the online membership form.
Do gift memberships come with all the same benefits as individual memberships?
Yes, each gift membership comes with a full year of benefits, including a bi-monthly newsletter and special discounts, as well as advance notice of special tours and events. See full list of member benefits >
How do I buy a gift membership?
To buy a gift membership, click here to go to the membership form, and check "This is a gift membership." You'll be prompted for information about the recipient.
I want my gift membership to be a surprise - do you email the recipient immediately?
Don't worry, your secret is safe with us! We won't contact the recipient until we mail their membership card (within two weeks of your purchase). You will receive the purchase confirmation directly.
Can I give a gift membership with monthly payments?
No; gift memberships need to be annual. However, you can choose to renew your gift next year by selecting “Email renewal notice to me” on the membership form.
Can I gift a membership to an organization?
Yes, you can give a gift membership to an individual or an organization.